Installation process:
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Plug the cable into the bottom. There is a spare battery compartment for 3 AA batteries. In case of a power outage (3AA batteries not included)
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Lift the base and align the feeding bowl
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There are unlocking and locking buttons on the back of the host, open the lock, install the grain barrel, and then lock the grain barrel
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Firstly remove the cover in the middle of the grain cover and put the desiccant in it, then fasten the grain cover on the grain storage bucket and press tightly
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Put the right amount of pet food into the feeder. (Too little may result in no food coming out)
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Plug in the USB access adapter of the data cable, and then download the Tuya smart APP as required for setting operation
Connection process:
- Download Tuya smart App from the app store;
- Your mobile phones need to have 2 . 4G Wifi and Bluetooth turned on, as well as wireless LAN;
- Click Tuya smart app to enter and click Add Device;
- Press and hold the host wifi icon until you hear a tone;
- Discover the device and click the device;
- Enter the corresponding WFi password;
Unable to deliver pet food:
- Check if the amount of pet food is too little. Too little amount will cause it to fail to deliver.
- The maximum diameter of pet food used is 7 mm (0.28 inches). Pet food with a larger diameter may cause jamming.
Care Guide:
1. WiFi Connection Assistance
For 2.4GHz network setup:
Step 1: Position the feeder within 3 meters (10 feet) of your router
Step 2: Temporarily deactivate VPN/proxy services on your mobile device
Step 3: Restart router → Uninstall/reinstall app → Retry pairing
2. Maintenance Recommendations
• Use dry kibble with maximum 7mm (0.28-inch) diameter
• Monthly care: Clean rotation gears using a lint-free dry cloth (water exposure voids warranty)
• Replace desiccant packs when the moisture indicator turns pink
Note: Used packs may be reactivated by heating at 50°C (120°F) for 30 minutes in a well-ventilated area
3. Backup Power Guidance
• Pre-install AAA batteries (not included) before initial use
• Low power alert: Automatic app notification at 20% battery level